Return & Refund Policy
At Remembered Voices, LLC customer satisfaction is our top priority. We want you to be completely satisfied with your purchase and the use of our service. A Remembered Voices Recorder/Listener Card comes with a 45-Day Money-Back Guarantee.
What do I need to provide to receive a product refund?
Remembered Voices, LLC will make every effort to resolve any issue you may have with our service prior to issuing a refund. Refunds will not be issued on MP3 Uploads or any Remembered Voices Recorder/Listener Card Upgrades, adding time or years.
We will only consider refunds to those who have created their account within the last 45 days.
To request a refund, please send an email or letter to Remembered Voices, LLC clearly outlining your reason for requesting a refund. Upon receipt, one of our Customer Service Specialists will contact you to discuss your issue and attempt to resolve your problem. If we are unable to resolve your issue, Remembered Voices will gladly process a refund, disable your account, and any recordings created or uploaded will be deleted from our servers.
Please send your requests by mail to:
Remembered Voices, LLC
c/o Customer Refund Request
14 Front Street Suite 1-1
Exeter, NH 03833
Or email us at:
Our Customer Service Specialists will be happy to assist you with any questions you may have. Please contact us Monday thru Friday, 9:00 AM ET to 5:00 PM ET at (603)583-4880.